Frequently Asked Questions

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  • Phone reservations are 7 days a week – 7am till 9pm
  • 5 star rating at Trip Advisor with over 470 reviews
  • We were recently awarded “Certificate of Excellence” from TripAdvisor
  • YES, we have room for baby strollers and car seats
  • We do NOT have wheelchair lifts on our buses
  • Our cancellation policy is 24 hours prior to departure for full refund
  • Pickups in Waikiki are between 7:20am and 8:00am
  • We stop for lunch at beautiful Tsue Farms on the North Shore
  • Lunch is NOT included in the regular tour price (from $4.00 – $15.00). It is included in the Gold Upgrade package.
  • We stop at 12 locations while circling the island
  • We allow and encourage guests to swim and get wet
  • We snorkel for approximately 60 minutes
  • Snorkeling knowledge is not required. Tour guide will be giving instructions and assist.
  • At our snorkel stop there are restrooms and showers
  • We finish with a 30 min stop at Dole Pineapple Plantation
  • We educate guests on the conservation of Green Sea Turtles